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Name: Adam Baker Piano Tuning

Type of business: Piano tuning

Telephone: (732) 221-6648

Email: Staytunedpianos@gmail.com

Web site: www.stay-tuned.biz

Number of employees: 1

Founded: 2008

Top officers: Adam Baker, owner

How would you describe your business?

"My business provides piano tuning services and minor repairs across New Jersey and New York City. I also evaluate pianos for clients interested in purchasing a used instrument," said Adam Baker.

What makes your business special?

"As a musician, I put in the time and effort to make the piano I am working on sound as good as I would want my own instrument to sound."

What goals do you have for the business?

"To grow the business to have a larger client base."

How has your business changed?

"Being in business only two years, nothing much has really changed since I started. My customer base has expanded, which has been challenging and exciting at the same time. The good thing about my business is that there should not be any drastic changes to the day-to-day work."

What was your most important deal?

"I have not had one specific job that has been a standout, but I service pianos in a few school districts and two recording studios. I have also worked in the Sony Music office."

What changes do you expect in your business in the next 10 years?

"As each year goes by, my client base gets larger. In the next 10 years, I will continue to build great relationships with my clients. I look forward to seeing the children in these households grow up and progress in their piano studies. I will also continue to collect supplies and parts for repairs the more I work on the instruments."

What is the most important thing you have learned in your business?

"The most important thing I have learned is to be completely honest with my clients. People know if you are not telling the truth and they really appreciate my being upfront and honest with them in every situation. Also, going the extra mile to make your client happy is very important."

What advice would you give to someone considering your line of work?

"I would tell anyone that is trying to become a piano tuner to try and apprentice with a tuning veteran. I was able to apprentice with the man who tuned my childhood piano for years, and do not think I could have learned my craft without it. It helped not only from the technical perspective, but also being able to watch how he dealt with his client was very helpful."

Is there anything else you would rather be doing?

"When I went off to college, I knew that I wanted to be a music major and eventually have a career in music. I am very lucky that I am able to do something that I truly love and work in a field I am passionate about. To be honest, I wish I could make it professionally as a musician, but I am happy to have it as a night job."